Last week, our daily communication tips offered advice on how you can build credibility through your business communications.
Here’s a recap:
- Learn your industry’s terminology and be able to explain it. Speaking the language demonstrates that you know your field.
- Use specific facts. Vague statements and lack of data weaken your message; detailed information supports your claims.
- Cite your sources. Skeptical readers can then research your claims and come to their own conclusions.
- Use credible sources. Peer-reviewed publications and established experts are trusted over online sources like Wikipedia.
- Anticipate and address questions and counterarguments. Show that you’ve thought through your ideas and statements.
This Fast Company article offers more advice on how to avoid trust busters that dilute your credibility.