Category Archive for ‘Technical Writing’

How to Develop a Great Presentation

by Hannah Comerford, Scribe Contributor

Have you ever sat through a poor PowerPoint presentation? Chances are you grew bored and distracted, your eyes strained from trying to read the slides, or you gave up on note-taking after your hand started cramping.

Can you remember sitting through a great presentation? If it was particularly well prepared, you probably still remember the key points, and you may even implement the information in your daily life. You left the presentation feeling connected to the speaker, whether you agreed with all the points or not.

Which category do your presentations fall into? Are they lackluster or brilliant? Whether you’re a pastor, a nonprofit coordinator, or a businesswoman, you want your presentations to deliver an impactful message. Take a look at the following steps to boost your presentation’s impact.

Build Credibility through Your Business Communications

Last week, our daily communication tips offered advice on how you can build credibility through your business communications.

Here’s a recap:

  • Learn your industry’s terminology and be able to explain it. Speaking the language demonstrates that you know your field.
  • Use specific facts. Vague statements and lack of data weaken your message; detailed information supports your claims.
  • Cite your sources. Skeptical readers can then research your claims and come to their own conclusions.
  • Use credible sources. Peer-reviewed publications and established experts are trusted over online sources like Wikipedia.
  • Anticipate and address questions and counterarguments. Show that you’ve thought through your ideas and statements.

This Fast Company article offers more advice on how to avoid trust busters that dilute your credibility.

 

How Technical Writing Can Benefit Your Business

If you are a small business owner and sell a product requiring a user manual, you probably recognize the value of good technical writing. You know that if your customers don’t understand how to use your product, they aren’t likely to buy from you again in the future. A good product or user manual can also reduce the time you spend responding to customer queries.

Perhaps your business doesn’t have a need for product manuals or user guides. Even if that’s the case, you may still want to develop proper documentation of your company’s internal processes and procedures. Providing well-written operations manuals or employee guides can help improve efficiency and minimize errors and downtime.

Technical Writing Tips

While it’s one thing to understand the importance of good technical writing, it’s another to actually know how to do it. What are the elements of good technical writing? What information does a user manual need to have to guarantee a customer will know how to use your product properly? How should an operations or employee manual be organized? And how do you best relay complex technical information in everyday language?

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